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<p>The Government sets the annual spending envelope and, under the Warm Home Discount scheme in England and Wales, identifies eligible households through data matching with participating energy suppliers. However, the rebates are not funded by the Government; energy suppliers are responsible for providing the payments.</p><p> </p><p>The Government sends ‘instructions to pay’ to energy suppliers to provide payments to these customers. Energy suppliers are legally required to provide the rebates to those customers, or provide a reason why they cannot, once they have received an instruction to pay. Ofgem monitors suppliers’ compliance against their obligation.</p> |