Subject Predicate Object
QEL4hMnD
a
Resource
Answer
Written answer
answer has question
3XbC0uku
answer has answering person
Martin Callanan
answer text
<p>A customer’s direct debit payment arrangement should avoid large credit or debit balance at the end of 12-month period. Energy suppliers are required to ensure a customer’s direct debit payments are set on the best available information. For existing customers, the payment level should be based on energy consumption over the previous year with adjustments for price changes. With Ofgem now setting the energy price cap on a quarterly basis, regular adequacy reviews on customers’ accounts by suppliers should mean when the cost of energy falls, they will see this reflected in their direct debit payment sooner.</p>
answer given date
answer has answering body
Department for Energy Security and Net Zero
written answer has answering body
Department for Energy Security and Net Zero
Department for Energy Security and Net Zero
answering body has written answer
QEL4hMnD
answering body has answer
QEL4hMnD
3XbC0uku
question has answer
QEL4hMnD
Martin Callanan
answering person has answer
QEL4hMnD