Subject	Predicate	Object
PwKjLyKN	a	Resource
		Answer
		Written answer
	answer has question	u8inkwtd
	answer has answering person	Kevin Paul Hollinrake
	answer text	<p>Since established in December 2017 - 31st March 2022, the OSBC handled 641 complaints, plus 772 enquiries. Annual reports give further information, available here:</p><p><a href="https://www.smallbusinesscommissioner.gov.uk/?s=Annual+report" target="_blank">https://www.smallbusinesscommissioner.gov.uk/?s=Annual+report</a>.</p><p> </p><p>The number of small businesses contacting the OSBC during the last financial year was 261. This included 113 complaints and 148 enquiries, of which 12 complaints resulted in the OSBC assisting in payment being made. Furthermore, 75 small businesses approached the OSBC for help with payment issues outside of the Commissioner’s scope.</p><p> </p><p>The remaining complaints were dealt with through informal interventions or were signposted to other alternative support providers.</p>
	answer given date	2023-01-17
	answer has answering body	Department for Business, Energy and Industrial Strategy
	written answer has answering body	Department for Business, Energy and Industrial Strategy
Department for Business, Energy and Industrial Strategy	answering body has written answer	PwKjLyKN
Department for Business, Energy and Industrial Strategy	answering body has answer	PwKjLyKN
u8inkwtd	question has answer	PwKjLyKN
Kevin Paul Hollinrake	answering person has answer	PwKjLyKN