Subject	Predicate	Object
Oz8t1745	a	Resource
		Answer
		Written answer
	answer has question	vxgA1L2p
	answer has answering person	Kevin Paul Hollinrake
	answer text	<p>I am aware that Royal Mail continues to have service challenges in some postcode areas. I note that Royal Mail management accepts its performance needs to be much better and has started to address this, for example, by recruiting an additional 3,000 postmen and women so far with a further 500 permanent delivery positions a week going forwards.</p><p>Ofcom sets and monitors Royal Mail’s service standards and has powers to investigate and take enforcement action where there are reasonable grounds for concluding Royal Mail has failed to achieve its obligations. I note that the regulator recently fined the business £5.6m for failing to meet its service delivery targets in 2022-23 and has committed to closely monitoring Royal Mail’s performance this year.</p>
	answer given date	2023-12-12
	answer has answering body	Department for Business and Trade
	written answer has answering body	Department for Business and Trade
Department for Business and Trade	answering body has written answer	Oz8t1745
Department for Business and Trade	answering body has answer	Oz8t1745
vxgA1L2p	question has answer	Oz8t1745
Kevin Paul Hollinrake	answering person has answer	Oz8t1745