Subject	Predicate	Object
Nmi7Beeo	a	Resource
		Answer
		Written answer
	answer has question	9NtMEbw4
	answer has answering person	Stuart James Andrew
	answer text	<p>The department meets regularly with the gambling industry and its representatives, where this issue has previously been raised.</p><p>Data provided to the Commission by some of the largest gambling companies shows that those firms approve, process and fulfil around 99% of customer withdrawal requests within 24 to 48 hours of the request being made. However, problems with withdrawing funds from gambling accounts remain the most common topic raised by people contacting the Gambling Commission’s Contact Centre.</p><p>The Commission’s licence conditions and codes of practice contain a number of provisions to ensure operators treat their customers in a fair and open way. It makes clear that any necessary identity verification or anti money laundering checks should take place when funds are deposited rather than when customers try to make withdrawals.</p>
	answer given date	2023-07-20
	answer has answering body	Department for Culture, Media and Sport
	written answer has answering body	Department for Culture, Media and Sport
Department for Culture, Media and Sport	answering body has written answer	Nmi7Beeo
Department for Culture, Media and Sport	answering body has answer	Nmi7Beeo
9NtMEbw4	question has answer	Nmi7Beeo
Stuart James Andrew	answering person has answer	Nmi7Beeo