Subject Predicate Object
NkW0upUL
a
Resource
Answer
Written answer
answer has question
X0Nr7LMt
answer has answering person
Gregory Barker
answer text
<p>[holding answer 30 October 2013]: Ofgem has recently completed a thorough review of the retail energy market and introduced reforms so consumers face simpler tariff choices and receive clearer information. Ofgem found that a lack of transparency around termination fees hindered consumers' engagement in the market and that some suppliers were automatically rolling over consumers on fixed term contracts to new fixed term contracts.</p><p>Under Ofgem's new rules suppliers will have to include key information about tariffs in a tariff information label, which will include any termination fee that suppliers charge on fixed term contracts. The tariff information label will appear on customers' bills and annual statements and marketing material about the tariff. Clearer information on termination fees will allow consumers to take them into account when they are considering switching.</p><p>Ofgem's new rules will also prohibit suppliers from rolling over customers on fixed term contracts to another fixed term contract. They will be required to notify customers between 49 to 42 days before the end of the fixed term period. During this period customers cannot be charged a termination fee if they choose to switch.</p>
answer given date
answer has answering body
Department of Energy and Climate Change
written answer has answering body
Department of Energy and Climate Change
Department of Energy and Climate Change
answering body has written answer
NkW0upUL
answering body has answer
NkW0upUL
X0Nr7LMt
question has answer
NkW0upUL
Gregory Barker
answering person has answer
NkW0upUL