Subject Predicate Object
NADCDBcK
a
Resource
External thing
UK Government and Parliament thing
E-petition
UK Government and Parliament e-petition
e-petition has threshold attainment
ioETABgR
e-petition has located signature count
zvXWbzci
3iJq0YPJ
dhYeBg1T
j4n8cKmx
QWiKsUOE
L1SGgNs1
ViumjmMl
5TV4yI2f
external identifier
231722
UK Government and Parliament Id
231722
e-petition UK Government and Parliament Id
231722
action
Require all co.s to have transparent complaints procedures & call waiting times
background
Many companies do not want to undergo the trouble and expense of engaging with their customers. Where customers have limited choice, there is limited recourse for customers, who have received a poor service or no service at all.
additional details
A flight in July was cancelled by Easyjet. They have not paid compensation that is due. I have called four times and been kept waiting on each occasion more than half an hour, listening to a recording that blames 'unusual call volumes'. On the one occasion I spoke to a human, they explained that the systems were down and terminated the call.
created at
2018-11-02T17:23:36.446000+00:00
updated at
2019-05-12T23:00:02.512000+00:00
closed at
2019-05-12T22:59:59.999000+00:00
ioETABgR
threshold attainment has e-petition
NADCDBcK
zvXWbzci
located signature count has e-petition
NADCDBcK
3iJq0YPJ
located signature count has e-petition
NADCDBcK
dhYeBg1T
located signature count has e-petition
NADCDBcK
j4n8cKmx
located signature count has e-petition
NADCDBcK
QWiKsUOE
located signature count has e-petition
NADCDBcK
L1SGgNs1
located signature count has e-petition
NADCDBcK
ViumjmMl
located signature count has e-petition
NADCDBcK
5TV4yI2f
located signature count has e-petition
NADCDBcK