Subject Predicate Object
Mk0i1z77
a
Resource
Answer
Written answer
answer has question
avsK18Hl
answer has answering person
Miriam Jane Alice Davies
answer text
<p>We are committed to ensuring that people can access financial support through PIP in a timely manner and reducing customer journey times for PIP claimants is a priority for the Department. We always aim to make an award decision as quickly as possible, taking into account the need to review all available evidence. There are no clearing targets for PIP.</p><p> </p><p>Following an increase in new claims and end-to-end PIP clearance times after the Covid pandemic, we have taken steps to reduce and stabilise customer journey times for PIP claimants. The latest statistics show that the average clearance time for new claims is 15 weeks end-to-end, a significant decrease from 26 weeks in August 2021.</p><p> </p><p>We are addressing the increase in new claims and award reviews by increasing provider and case manager capacity and using a blend of assessment channels to deliver a more efficient and user-centred service. We are prioritising new claims, whilst safeguarding claimants awaiting award reviews, aiming to make a decision as quickly as possible.</p><p> </p><p>The measure announced in the Budget will provide additional funding to support the processing of increased volumes of disability benefit claims. This will help to ensure that waiting times remain low and that claimants receive the appropriate level of support in a timely manner.</p>
answer given date
answer has answering body
Department for Work and Pensions
written answer has answering body
Department for Work and Pensions
Department for Work and Pensions
answering body has written answer
Mk0i1z77
answering body has answer
Mk0i1z77
avsK18Hl
question has answer
Mk0i1z77
Miriam Jane Alice Davies
answering person has answer
Mk0i1z77