<p>London Probate Registry is currently delivering performance in line with expected targets.</p><p> </p><p>During 2019 performance fell below expected standards and as a result there was a rise in complaints over the delays that users experienced. The delays were caused due to a significant spike in work during in the first quarter of 2019 as well as some IT issues as a result of moving to a new system. These problems have been rectified and the system is now performing well.</p><p> </p>