The obligation for capacity in the First Greater Western (FGW) National Rail Franchise Terms requires that the Franchisee use reasonable endeavours in planning its timetable and the rolling stock diagrams needed to implement it, to provide passengers with a reasonable expectation of a seat off peak and within 20 minutes of boarding during the peak period.The Greater Western Franchise Agreement is available on the Secretary of State’s public register. The register can be consulted on application to the Department.