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ML0DVCpi
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Resource
Answer
Written answer
answer has question
7l1aueJh
answer has answering person
Alexander John Gervase Chalk
answer text
<p>It is not possible to establish the number of individual contacts for the different services provided by Veterans UK.</p><p> </p><p>However, I can confirm the number of calls the Veterans UK helpline received and they are detailed in the table below. Data prior to 2017 is not held.</p><p> </p><table><tbody><tr><td><p>Calendar year</p></td><td><p>2017</p></td><td><p>2018</p></td><td><p>2019</p></td><td><p>2020</p></td><td><p>2021</p></td><td><p>2022</p></td><td><p>2023 to date</p></td></tr><tr><td><p>Calls offered</p></td><td><p>142,806</p></td><td><p>143,954</p></td><td><p>123,805</p></td><td><p>53,863</p></td><td><p>34,949</p></td><td><p>57,376</p></td><td><p>11,857</p></td></tr><tr><td><p>Calls answered</p></td><td><p>130,225</p></td><td><p>128,373</p></td><td><p>129,428</p></td><td><p>48,074</p></td><td><p>33,977</p></td><td><p>54,932</p></td><td><p>10,851</p></td></tr></tbody></table><p> </p><p>In 2022 The Veterans Welfare Service has had 40,276 client interactions to date, and these include calls, emails and written correspondence.</p><p> </p>
answer given date
answer has answering body
Ministry of Defence
written answer has answering body
Ministry of Defence
Ministry of Defence
answering body has written answer
ML0DVCpi
answering body has answer
ML0DVCpi
7l1aueJh
question has answer
ML0DVCpi
Alexander John Gervase Chalk
answering person has answer
ML0DVCpi