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<p>Train operators proposing any changes to the opening hours, or the closure of ticket offices, must follow the process set out in the Ticketing and Settlement Agreement, which is available to view on the Rail Delivery Group’s website. This is an industry process and consultations are led by each train operator.</p><p> </p><p>Train operators are required to put notices at stations advising passengers of any proposals and what changes could mean for them. If passengers have any objections these can be raised via the passenger bodies (Transport Focus and London TravelWatch) for consideration within 21 days of the notice being posted.</p><p> </p> |