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<p>His Majesty’s Government is committed to supporting fair and transparent ticket pricing and tackling unacceptable behaviour in this market.</p><p>We have strengthened the law in relation to ticketing information requirements and have introduced a specific criminal offence of using automated software to buy more tickets online than is allowed. We also support the work of enforcement agencies in this area, such as the Competition and Markets Authority, National Trading Standards, and the advertising industry's own regulator, the Advertising Standards Authority.</p><p>The Department for Business and Trade has responsibility for policy on consumer protection and its enforcement, in partnership with National Trading Standards and the Competition and Markets Authority, whilst the Department for Culture, Media and Sport (DCMS) leads on the specific area of secondary ticketing for DCMS-related events (sport, live music, theatre, etc.).</p> |