Subject | Predicate | Object |
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<p>As explained in response to Question 1733, the Independent Case Examiner (ICE) is an Office Holder, appointed under contract to review complaints about DWP and its contracted service providers, and identify wider system issues associated with service failures. Decisions on what information to include in their Annual Report rest with the Office holder, however, your suggestion has been shared with them, to inform future considerations.</p> | ||