Subject Predicate Object
F95OSPGN
a
Resource
Answer
Written answer
answer has question
GeleiAtP
answer has answering person
Christopher Richard Pond
answer text
Mr. Wyatt: To ask the Secretary of State for Work and Pensions what additional resources he will offer to resolve the on-goingproblems in the housing benefit department at Swale Borough Council. [153728]Mr. Pond: The Government are investing £200 million over this and the next two financial years to help local authorities makeimprovements in their administration of housing benefit. Swale Borough Council has been awarded funding for a training officer post,and we will be pleased to consider additional bids from the council.In addition, and in recognition of the problems experienced by Swale Borough Council the Department has provided free consultancyassistance from its Help Team.The Help Team worked with the council for six weeks during the period 29 September 2003 to 12 December 2003. Duringthat time assistance was provided to the council in the development of a project plan to clear its backlog of outstanding benefitswork. In addition, work was also undertaken on the introduction of a communications strategy, a review of existing policies andprocedures plus a review of how benefits work and staff are organised.Work in all these areas is continuing and is being regularly monitored by the Help Team. The results of this monitoring show thatthe council has made good progress in clearing its backlog of work and is currently ahead of its target for full clearance.
answer given date
answer has answering body
Department for Work and Pensions
written answer has answering body
Department for Work and Pensions
Department for Work and Pensions
answering body has written answer
F95OSPGN
answering body has answer
F95OSPGN
GeleiAtP
question has answer
F95OSPGN
Christopher Richard Pond
answering person has answer
F95OSPGN