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<p>For immigration applications, data on the number of times reimbursement of costs for lost documents have been paid and the total amount paid as reimbursement for lost documents, in the years requested, are not held centrally or published by the Home Office.</p><p>However, should a customer wish to seek reimbursement for the costs of replacing a lost document, they are advised to contact UKVI and they will be dealt with on a case by case basis in accordance with the complaints procedure:</p><p><a href="https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure" target="_blank">https://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure</a></p> |