<p><strong> </strong></p><p>The overall value of the 25 cases referenced in Question 88884, equates to £234,396.46.</p><p>Waivers are only granted in exceptional circumstances, typically where the recovery of the overpayment is causing substantial medical and/or financial hardship.</p><p> </p><p>More information on the waiver process can be found at Chapter 8 of the department’s Benefit Overpayment Recovery Guide:</p><p> </p><p><a href="https://www.gov.uk/government/publications/benefit-overpayment-recovery-staff-guide/benefit-overpayment-recovery-guide#chapter-8" target="_blank">Benefit overpayment recovery guide - GOV.UK (www.gov.uk)</a>.</p><p /><p>DWP remains committed to working with anyone who is struggling with their repayment terms, and has a well-established process to support them to manage their debts.</p><p> </p><p>Anyone struggling with their repayment terms is encouraged to contact the department to discuss a temporary reduction in their rate of repayment.</p>