|
|
<p>We recognise that despite the hard work of general practice (GP) teams, some patients are still struggling to access care in a timely way. That is why we have published our Delivery Plan for Recovering Access to Primary Care. The plan has two central ambitions to improve access, both nationwide and in Walton, Liverpool: firstly, to tackle the 8am rush and reduce the number of people struggling to contact their practice; and secondly, for patients to know on the day they contact their practice how their request will be managed.</p><p>We will achieve this by modernising telephone systems which can help practices to better match their capacity to patient demand, backed by £240 million in retargeted funding. All practices have now signed up to transition to new digital systems. The plan will empower patients to do more themselves, cutting bureaucracy for GPs and building capacity to deliver more appointments. We are investing at least £1.5 billion to create an additional 50 million GP appointments by 2024 by increasing and diversifying the workforce.</p> |