To ask the Secretary of State for Energy and Climate Change when a reply will be sent to the hon. Member for West Chelmsford's letters of 18 and 22 September 2008 transferred from the Department for Business, Enterprise and Regulatory Reform (BERR Reference: 96790/96957) concerning Mr A Hall and Mrs Patricia Yelf Gustar, both of Chelmsford; and what the reasons are for the time taken to reply.