<p>In relation to PQ103610, the full breakdown of customer responses to section 5 for the period December 2019 - February 2020 is provided below.</p><p> </p><table><tbody><tr><td colspan="6"><p>Thinking about the healthcare professional who carried out your assessment…</p></td></tr><tr><td><p> </p></td><td><p>Very Good</p></td><td><p>Quite Good</p></td><td><p>Quite Poor</p></td><td><p>Very Poor</p></td><td><p>n/a</p></td></tr><tr><td><p>How would you rate how well the healthcare professional explained the purpose of the assessment?</p></td><td><p>14%</p></td><td><p>77%</p></td><td><p>3%</p></td><td><p>0%</p></td><td><p>6%</p></td></tr><tr><td><p>How would you rate them for courtesy and politeness?</p></td><td><p>72%</p></td><td><p>27%</p></td><td><p>1%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… and for professionalism?</p></td><td><p>72%</p></td><td><p>27%</p></td><td><p>1%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… and for gentleness of the assessment?</p></td><td><p>22%</p></td><td><p>76%</p></td><td><p>1%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>How would you rate the healthcare professional in terms of listening and giving you adequate time to explain how your condition affects you in completing everyday tasks?</p></td><td><p>44%</p></td><td><p>51%</p></td><td><p>5%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… in ensuring you had the opportunity to explain how your ability to undertake everyday tasks may vary from day to day?</p></td><td><p>45%</p></td><td><p>51%</p></td><td><p>3%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr><tr><td><p>… in terms of understanding your health condition or disability?</p></td><td><p>25%</p></td><td><p>70%</p></td><td><p>5%</p></td><td><p>0%</p></td><td><p>0%</p></td></tr></tbody></table><p> </p>