Subject	Predicate	Object
4oZ7YUwX	a	Resource
		Answer
		Written answer
	answer has question	aDEHffTj
	answer has answering person	Kevin Paul Hollinrake
	answer text	<p>The Postal Services Act 2011 designates Ofcom as the independent regulator for the postal sector with the powers to impose and enforce regulatory requirements on postal operators to fulfil its functions in relation to postal services.</p><p> </p><p>In its review of postal regulation in 2022, Ofcom committed to ongoing monitoring of operators’ complaints handling performance and keep under review the need for additional regulation to protect customers.</p><p> </p><p>Ofcom publishes an annual monitoring update which includes views from a representative sample of SME users of postal services.</p>
	answer given date	2023-07-10
	answer has answering body	Department for Business and Trade
	written answer has answering body	Department for Business and Trade
Department for Business and Trade	answering body has written answer	4oZ7YUwX
Department for Business and Trade	answering body has answer	4oZ7YUwX
aDEHffTj	question has answer	4oZ7YUwX
Kevin Paul Hollinrake	answering person has answer	4oZ7YUwX