2eJgJ83v
type: Answer
type: WrittenAnswer
answer has question: TjW2kmXT
answer has answering person: S2QWjoiz
answer text: Under the Ticketing and Settlement Agreement, when proposing major changes to ticket office opening hours (including closures), operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of passengers who are disabled and include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider other equality related needs and make this clear in their consultation.
answer given date: 2022-11-23+00:00
answer has answering body: XouN12Ow
written answer has answering body: XouN12Ow