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1ROxxAZL
a
Resource
Answer
Written answer
answer has question
Ck622tL8
answer has answering person
Amanda Jane Solloway
answer text
<p>When energy suppliers install smart meters in a household, they are required to offer the customer an In-Home Display (IHD). They are also obligated to provide support for IHDs, including a repair or replacement where necessary, within the first year of installation. The Government does not hold data on the number of households experiencing problems with IHDs.</p><p> </p><p>However, research shows the majority of smart metered consumers use IHDs as their primary method of monitoring energy use, and that this feedback is supporting consumers in managing their usage and reducing consumption.</p><p> </p><p>Ofgem is responsible for regulating suppliers against their licence obligations.</p>
answer given date
answer has answering body
Department for Energy Security and Net Zero
written answer has answering body
Department for Energy Security and Net Zero
Department for Energy Security and Net Zero
answering body has written answer
1ROxxAZL
answering body has answer
1ROxxAZL
Ck622tL8
question has answer
1ROxxAZL
Amanda Jane Solloway
answering person has answer
1ROxxAZL