<p>The DWP Permanent Secretary is the accountable officer for Housing Benefit, however, it is for Local Authorities to decide how best to deliver their Housing Benefit services. It remains the focus of DWP to work collaboratively with Local Authorities in all areas to improve performance. This includes monitoring speed of processing data for new claims and changes of circumstances and engaging with Local Authorities regularly to share good practice and offer advice and support. This includes DWP business consultancy support for Local Authorities in England, Scotland and Wales.</p>