§ The Minister of State, Ministry of Defence (Mr. Adam Ingram)Key targets have been set for the chief executive of BFPO for financial year 2004–05. The targets are as follows:
Key Target 1
To provide a guaranteed 100 per cent. absolutely secure defence courier service for the carriage of protectively marked material (PMM).
Key Target 2
To provide a secure defence courier service for the carriage of protectively marked material (PMM) operating within timescales for scheduled and special items at not less than 98.7 per cent. of that agreed with customers.
72WSKey Target 3
To provide a resilient and dependable service for the controlled and specialised handling of defence official mails by operating at least 96 per cent. of deliveries within scheduled timings, agreed with customers.
Key Target 4
To meet 96 per cent. of the requirements negotiated and agreed with customers for the transit times for delivery and collection at defence mail centres.
Key Target 5
To meet 95 per cent. of the agreed customer requirement for the movement of private and official mails from BFPO London to authorised overseas destinations within agrees timescales.
Key Target 6
To achieve an overall 2 per cent. increase in efficiency.