§ Tim LoughtonTo ask the Secretary of State for Work and Pensions (1) what changes in the number of civil service jobs have arisen from the introduction of Jobcenter Plus offices; and how many jobs have been contracted out to independent service providers; [189414]
(2) what the refurbishment budget for Jobcenter Plus offices is. [189416]
§ Jane KennedyThe administration of Jobcenter Plus is a matter for the Chief Executive of Jobcenter Plus, David Anderson. He will write to the hon. Member.
1796WLetter from David Anderson to Mr. Tim Loughton, dated 29 September 2004:
The Secretary of State for Work and Pensions has asked me to reply direct to your questions about the changes to the number of Civil Service jobs arising from the introduction of Jobcenter Plus offices, contracting out of jobs, and the costs of the refurbishment programme. This is something which falls within the responsibilities delegated to me as Chief Executive of Jobcenter Plus.
In our customer-facing offices the number of Civil Service staff has increased as a result of the introduction of the Jobcenter Plus service. This is largely due to the increased advisory activity aimed at helping more customers return to work. For 2003/04 the increase to the headcount was estimated at 4,350, and for 2004/05 a further 1,200. These increases in staff numbers have not resulted in posts being contracted out to independent service providers.
The budget for the estates refurbishment programme is £550m.
As you may be aware, on the 16th September 2004, the Secretary of State made a written statement about the impact of the Department for Work and Pensions Efficiency Programme on meeting the government's efficiency challenge. This includes our plans to centralise benefit processing and contact centres.
I hope this is helpful.