§ Mr. BellinghamTo ask the Secretary of State for Trade and Industry how her Department measures the success of its business support agencies. [186318]
§ Nigel GriffithsThe common monitoring framework for all DTI business support product provision measures immediate benefits to assisted businesses, quality of service they receive and the process required to deliver a good service.
All business support products will also be included in an annual Business Support Cross Product Monitoring Survey. The monitoring survey aims to measure the client experience and subsequent impact and effectiveness of each scheme.
In addition DTI undertakes regular evaluations of the economic benefits of each its products and services and these are published on the DTI website.