HC Deb 14 September 2004 vol 424 c1530W
Mr. Drew

To ask the Secretary of State for Trade and Industry what powers she has to instruct BT to meet its obligations to customers who have a medical priority in the event of breakdown or disruption due to planned maintenance. [188391]

Mr. Mike O'Brien

The matter raised is the responsibility of the Office of Communications (Ofcom) as independent regulator. Accordingly, my officials have asked the Chief Executive of Ofcom to respond directly to the hon. Member. Copies of the Chief Executive's letter will be placed in the Libraries of the House.

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