HC Deb 07 September 2004 vol 424 c1194W
Mr. Andrew Turner

To ask the Chancellor of the Exchequer what the reasons were for the delay by the Chief Executive of Inland Revenue in answering the letter to him from the hon. Member for the Isle of Wight dated 23 April concerning tax credit. [187507]

Dawn Primarolo

The Inland Revenue aims to deal with letters from Members of Parliament and members of the public promptly and is targeted to deal with 80 per cent. of letters within 15 days. The Tax Credit Office is on line to achieve this target this year.

Unfortunately, although the Tax Credit Office dealt promptly with the points raised in the hon. Member's letter, there was a long delay in replying to the letter itself because of an oversight. The Tax Credit Office has apologised to the hon. Member for the delay.

Mr. Andrew Turner

To ask the Chancellor of the Exchequer what the(a) average and (b) upper decile delay by the Inland Revenue is in answering letters about tax credits from (i) hon. Members and (ii) members of the public. [187508]

Dawn Primarolo

This information is not available.

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