§ Bob SpinkTo ask the Secretary of State for Work and Pensions when the new Child Support Agency formula will be applied to all absent parents, irrespective of the date of claim; and if he will make a statement. [170823]
§ Mr. PondI refer the hon. Member to the written answer I gave him on 18 December 2003,Official Report, column 1092W.
1249W
§ Mr. WebbTo ask the Secretary of State for Work and Pensions pursuant to his Written Statement of 21 April,Official Report, columns 19–21WS on child support, for what reasons some new cases were unable to be progressed on the new system. [171098]
§ Mr. PondThe administration of the Child Support Agency is a matter for the Chief Executive, Mr. Doug Smith. He will write to the hon. Member with the information requested.
Letter from Doug Smith to Mr. Steve Webb, dated 21 May 2004:
In reply to your recent Parliamentary question about the Child Support Agency the Secretary of State promised a substantive reply from the Chief Executive.
You asked the Secretary of State for Work and Pensions, pursuant to his Written Statement of 21st April, Official Report, columns 19–21WS on child support, for what reasons some new cases were unable to be progressed on the new system.
Some cases were unable to be progressed on the new system because of problems within the computer service provided to the Child Support Agency by EDS. The Agency is working closely with EDS to remedy those problems and as it does so it will become possible to progress those cases.
§ Mr. WebbTo ask the Secretary of State for Work and Pensions pursuant to his Written Statement of 21 April 2004,Official Report, columns 19–21WS on the child support scheme, when he estimates that reliable figures on (a) compliance and (b) throughput will be available. [171099]
§ Mr. PondThe administration of the Child Support Agency is a matter for the Chief Executive, Mr. Doug Smith. He will write to the hon. Member with the information requested.
Letter from Doug Smith to Mr. Steve Webb, dated 21 May 2004:
In reply to your recent Parliamentary questions about the Child Support Agency the Secretary of State promised a substantive reply from the Chief Executive.
You asked the Secretary of State for Work and Pensions, pursuant to his Written Statement of 21st April, Official Report, columns 19–21WS on the child support scheme, when he estimates that reliable figures on (a) compliance and (b) throughput will be available.
Whilst EDS have made significant progress in relation to correcting defects within their computer service we are still working through with them how these can be applied retrospectively to provide the type of information you seek. We do not yet have detailed plans for this work and I am therefore unable to provide the estimate requested.
§ Mr. WebbTo ask the Secretary of State for Work and Pensions pursuant to his written statement of 21 April 2004,Official Report, columns 19–21WS, for what reasons his Department has increased the amount retained from the monthly payments to EDS from 15 per cent. to 15 to 20 per cent. [171288]
§ Mr. PondThe administration of the Child Support Agency is a matter for the Chief Executive, Mr. Doug Smith. He will write to the hon. Member with the information requested.
Letter from Doug Smith to Mr. Steve Webb, dated 21 May 2004:
In reply to your recent Parliamentary questions about the Child Support Agency the Secretary of State promised a substantive reply from the Chief Executive.
1250WYou asked the Secretary of State for Work and Pensions, pursuant to his Written Statement of 21st April, Official Report, columns 19–21WS, for what reasons his Department has increased the amount retained from the monthly payments to EDS from 15 per cent, to 15 to 20 per cent.
In the last quarter the Department has retained between 15% and 20% of the monies that would otherwise be due to EDS. The amount of the retention actually made each month reflects the service levels achieved by EDS in the provision of their contracted service to the Agency.