§ Mr. AmessTo ask the Secretary of State for Health how many anonymous complaints about care homes have been received since 1997; and if he will make a statement. [171607]
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§ Dr. LadymanThe Department does not collect information on complaints about care homes. Since April 2002, all care homes in England have been regulated by the National Care Standards Commission (NCSC), which was replaced by the Commission for Social Care Inspection (CSCI) in April 2004. The NCSC and CSCI collects information about complaints.
I understand from the Chairman of CSCI that the number of anonymous complaints about care homes recorded on the Registration and Inspection database are as shown in the following table.
Number 2002–2003 1596 2003–2004 1914