Housing (Hansard, 29 March 2004)

§ Mr. Austin Mitchell
To ask the Deputy Prime Minister what studies his Department is conducting into tenant satisfaction(a) in council housing, (b) in registered social landlord housing and (c) (i) before 1261W and (ii) after transfer in large scale voluntary transfers; and if he will publish the figures for tenant satisfaction. [162713]

§ Keith Hill
The Office of the Deputy Prime Minister has published data for tenant satisfaction(a) in council housing, (b) in registered social landlord housing and (c) (i) before and (ii) after transfer in large scale voluntary transfers.
The data has been derived from the Survey of English Housing and is available on the Office of the Deputy Prime Minister's website.
The path to reach the Survey of English Housing section of the Office of the Deputy Prime Minister's website for data on tenant satisfaction in (a) council housing and (b) registered social landlord housing is:
Home>Housing>Housing research>Housing surveys>Survey of English Housing>Live tables>Satisfaction with landlord>Tables

Large scale voluntary transfers since 1999

Local Authority Ballot turnout percentage In favour percentage Against percentage Percentage in favour as a proportion of those eligible to vote Percentage against as a proportion of those eligible to vote

Allerdale BC 76 93 7 71 5

Allerdale BC Salterbeck 76 96 4 73 3

Amber Valley BC 72 57 43 41 31

Barnsley 84 48 52 40 44

Bath and North East Somerset C 71 58 42 41 30

Birmingham 66 33 67 22 44

Birmingham C Central Areas 64 62 38 40 24

Blackburn with Darwen BC 62 85 15 53 9

Boston BC 76 60 40 46 30

Bradford—Thorpe Edge 84 38 62 32 52

Bromsgrove 68 68 32 46 22

Burnley BC 75 91 9 68 7

Calderdale MBC 62 68 32 42 20

Cambridge 72 40 61 28 44

Carlisle CC 67 52 48 35 32

Chelmsford BC 78 56 44 44 35

Cherwell 73 59 41 43 30

Chester CC 69 67 33 46 23

Chichester DC 74 81 19 60 14

City of Bradford 66 62 38 41 25

Copeland 60 78 22 47 13

County of Herefordshire C 73 58 42 42 31

Coventry CC 58 55 45 32 26

Craven DC 80 76 24 60 19

Crewe and Nantwich BC 73 65 35 47 26

Derbyshire Dales 715 69 31 53 23

Dudley 70 44 56 31 39

Ealing Havelock 78 48 52 37 41

East Hertfordshire DC 76 78 22 59 16

East Hertfordshire DC 73 75 25 55 18

East Lindsey DC 85 60 40 51 34

East Northamptonshire DC 75 92 8 69 6

East Staffordshire BC 66 78 23 51 15

Elmbridge BC 73 66 34 48 25

Erewash BC 71 75 25 53 18

Fareham 77 50 50 38 39

Fenland 72 36 64 26 46

Forest Heath 72 58 42 42 30

Forest of Dean DC 74 69 31 51 23

Fylde BC 75 74 26 56 20

Hartlepool 70 75 25 53 18

Horsham DC 74 63 37 46 27

Huntingdon DC 63 75 25 47 16

1262W
The path to reach the Survey of English Housing section of the Office of the Deputy Prime Minister's website for data on tenant satisfaction in (i) before and (ii) after transfer in large scale voluntary transfers is: Home>Housing>Housing research>Housing surveys>Survey of English Housing>Live tables>Social renters>Tables S407, S408 and S455.

§ Mr. Austin Mitchell
To ask the Deputy Prime Minister how many tenants' ballots on housing transfer have been held since 1999; where each ballot was held (1) what percentage of tenants voted; and what the percentage(a) for and (b) against (i) large scale voluntary transfer and (ii) arm's length management organisation was in each case; [162767]
(2) what percentage of tenants voted in each of the ballots on large scale voluntary transfer and arm's length management since 1999; and in each case, what the percentage voting in favour was as a proportion of the total number of tenants eligible. [162934]

§ Keith Hill
There have been 133 tenants ballots for transfer and 25 tenants ballots for Arms Length Management (ALMO) since 1999. Details are tabled.
1263W

Large scale voluntary transfers since 1999

Local Authority Ballot turnout percentage In favour percentage Against percentage Percentage in favour as a proportion of as a proportion of those eligible to vote Percentage against as a proportion of those eligible to vote

Knowsley MBC 59 74 26 44 15

LB Enfield 78 82 18 64 14

LB Greenwich Charlton Triangle 76 84 16 64 12

LB Hackney Upper Clapton 76 66 34 50 26

LB Hackney Sheltered Stock 91 70 30 64 27

LB Hackney Haggerston 80 59 41 47 33

LB Hackney Morningside 73 63 37 46 27

LB Hackney Kings Crescent 85 79 21 67 18

LB Hackney Pembury Estate 79 83 17 66 13

LB Hackney Stamford Hill 83 60 40 50 33

LB Hammersmith and Fulham Old Oak 83 83 17 69 14

LB Harrow 78 75 25 58 20

LB Islington Ten Estates 78 80 20 62 16

LB Islington Barnsbury 73 83 17 61 12

LB Lambeth Central Stockwell 68 71 29 48 20

LB Lambeth St. Martins 67 78 22 52 15

LB Richmond 64 64 36 41 23

LB Tower Hamlets Poplar I 73 75 25 55 18

LB Tower Hamlets THCH 67 52 49 34 32

LB Waltham Forest 65 62 38 40 25

Lewisham 51 30 70 15 35

Liverpool CC Pinehurst 91 67 33 61 30

Liverpool CC Eastern Fringe (Central) 66 88 12 58 8

Liverpool CC Eastern Fringe (South) 68 79 21 54 14

Liverpool CC Eastern Fringe (North) 65 66 34 43 22

Liverpool CC Speke Garston 78 85 15 66 12

Liverpool Kensington 67 61 39 41 26

Maidstone BC 70 61 39 43 27

Manchester CC Darnhill 85 92 8 78 7

Manchester CC (Colshaw Farm) 87 97 3 84 3

Manchester CC (East Manchester) 76 90 10 68 8

Manchester CC Handforth Estate 87 92 8 80 7

Manchester CC Langley Estate 76 90 10 68 7

Manchester CC Sale Estate 82 93 7 76 5

Manchester CC Whitefield Estate 87 95 5 83 4

Manchester CC East Wythenshawe 80 90 10 72 8

Mendip DC 74 65 35 48 26

Merton 66 49 52 32 34

Mid-Bedfordshire DC 73 51 49 37 36

Middlesbrough 60 77 23 46 14

Newcastle Under Lyme BC 74 75 25 56 19

North Devon DC 76 72 28 55 21

North Hertfordshire DC 69 60 40 41 28

Nuneaton and Bedworth 70 40 60 28 42

Oldham MBC Fitton Hill 61 83 17 51 10

Oldham MBC Limeside (Hollins/The Avenues) 71 87 13 62 9

Peterborough 64 82 19 52 12

Preston BC Avenham 82 91 9 75 7

Purbeck 79 70 30 55 24

Redcar and Cleveland BC 71 89 11 63 8

Reigate and Banstead BC 74 80 20 59 15

Restormel BC 80 84 16 67 12

Rushcliffe BC 80 52 48 42 38

Scarborough BC 80 72 28 57 23

Shrewsbury and Atcham BC 75 65 35 49 26

South Bedfordshire 72 28 72 20 52

South Hams DC 82 81 19 66 16

South Norfolk 78 68 32 53 25

South Somerset DC 77 50 50 39 39

Southend on Sea 68 49 51 34 35

Southwark Aylesbury Estate 76 27 73 20 55

St. Edmundsbury 74 71 29 53 21

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Large scale voluntary transfers since 1999

Local Authority Ballot turnout percentage In favour percentage Against percentage Percentage in favour as a proportion of those eligible to vote Percentage against as a proportion of those eligible to vote

St. Helens MBC 70 84 16 59 12

Staffordshire Moorlands DC 75 66 34 50 26

Stockport 65 45 55 29 36

Stroud 77 22 78 17 60

Sunderland CC 73 88 12 64 9

Tameside 69 62 38 43 26

Tameside West Ashton 75 64 36 48 27

Tameside MBC 69 64 36 44 25

Teignbridge 81 65 36 52 29

Telford and Wrekin C 74 79 21 58 16

Test Valley BC 73 69 31 50 22

Tollington 71 37 63 26 44

Torbay BC 77 72 28 56 22

Tower Hamlets-Poplar 74 44 56 33 41

Tynedale DC 77 80 20 62 15

Vale Royal BC 72 85 15 61 11

Walsall MBC (Majority of Stock) 71 71 29 50 21

Walsall MBC (Tenant Managed Stock) 63 74 26 47 16

Waverley 78 43 57 34 44

West Devon BC 79 81 19 64 15

West Lindsey DD 77 79 21 61 16

West Oxfordshire DC 77 66 34 51 26

West Wiltshire DC 77 66 34 51 26

Weymouth and Portland C 76 72 28 55 21

Worcester 72 75 25 54 18

Worthing BC 76 69 31 52 24

Wycombe 69 48 52 33 35

Wyre Forest DC 66 80 20 53 13

ALMO Ballots—complete list at 22 March 2004

Local Authority Turnout percentage In favour as percentage of votes Against as percentage of votes Percentage in favour as a proportion of those eligible to vote Percentage against as a proportion of those eligible to vote

ALMO Round 1

Derby 48 88 12 42 6

Hounslow 35 83 17 29 6

Kirklees 47 81 19 38 9

Rochdale 46 90 10 '41 5

Stockton-on-Tees 44 93 7 41 3

ALMO Round 2

Barnsley 25 57 43 14 11

Carrick 61 96 4 59 2

Colchester 57 76 24 43 14

Leeds—East 35 83 17 29 6

Leeds—North East 41 88 12 36 5

Leeds—North West 42 89 11 37 5

Leeds—South 39 91 9 35 4

Leeds—South East 40 88 12 35 5

Leeds—West 38 90 10 34 4

Waltham Forest 49 85 15 42 7

ALMO Round 3

Camden 30 23 77 7 23

High Peak 60 98 2 59 1

Islington 27 85 15 23 4

Sheffield: Brightside and Shiregreen 42 78 22 33 9

Sheffield: Central Area 47 87 13 41 6

South Lakeland 65 88 12 57 8

ALMO Round 4—bids

Hammersmith and Fulham 40 81 19 32 8

Sheffield: Hillsborough, Nether Thorpe 45 87 13 39 6

Sheffield: Westfield, Hackenthorpe 43 89 11 38 5

Sheffield: Parson Cross, Foxhill, Longley 38 94 6 36 2

1266W

Large scale voluntary transfers since 1999
Local Authority	Ballot turnout percentage	In favour percentage	Against percentage	Percentage in favour as a proportion of those eligible to vote	Percentage against as a proportion of those eligible to vote
Allerdale BC	76	93	7	71	5
Allerdale BC Salterbeck	76	96	4	73	3
Amber Valley BC	72	57	43	41	31
Barnsley	84	48	52	40	44
Bath and North East Somerset C	71	58	42	41	30
Birmingham	66	33	67	22	44
Birmingham C Central Areas	64	62	38	40	24
Blackburn with Darwen BC	62	85	15	53	9
Boston BC	76	60	40	46	30
Bradford—Thorpe Edge	84	38	62	32	52
Bromsgrove	68	68	32	46	22
Burnley BC	75	91	9	68	7
Calderdale MBC	62	68	32	42	20
Cambridge	72	40	61	28	44
Carlisle CC	67	52	48	35	32
Chelmsford BC	78	56	44	44	35
Cherwell	73	59	41	43	30
Chester CC	69	67	33	46	23
Chichester DC	74	81	19	60	14
City of Bradford	66	62	38	41	25
Copeland	60	78	22	47	13
County of Herefordshire C	73	58	42	42	31
Coventry CC	58	55	45	32	26
Craven DC	80	76	24	60	19
Crewe and Nantwich BC	73	65	35	47	26
Derbyshire Dales	715	69	31	53	23
Dudley	70	44	56	31	39
Ealing Havelock	78	48	52	37	41
East Hertfordshire DC	76	78	22	59	16
East Hertfordshire DC	73	75	25	55	18
East Lindsey DC	85	60	40	51	34
East Northamptonshire DC	75	92	8	69	6
East Staffordshire BC	66	78	23	51	15
Elmbridge BC	73	66	34	48	25
Erewash BC	71	75	25	53	18
Fareham	77	50	50	38	39
Fenland	72	36	64	26	46
Forest Heath	72	58	42	42	30
Forest of Dean DC	74	69	31	51	23
Fylde BC	75	74	26	56	20
Hartlepool	70	75	25	53	18
Horsham DC	74	63	37	46	27
Huntingdon DC	63	75	25	47	16

ALMO Ballots—complete list at 22 March 2004
Local Authority	Turnout percentage	In favour as percentage of votes	Against as percentage of votes	Percentage in favour as a proportion of those eligible to vote	Percentage against as a proportion of those eligible to vote
ALMO Round 1
Derby	48	88	12	42	6
Hounslow	35	83	17	29	6
Kirklees	47	81	19	38	9
Rochdale	46	90	10	'41	5
Stockton-on-Tees	44	93	7	41	3
ALMO Round 2
Barnsley	25	57	43	14	11
Carrick	61	96	4	59	2
Colchester	57	76	24	43	14
Leeds—East	35	83	17	29	6
Leeds—North East	41	88	12	36	5
Leeds—North West	42	89	11	37	5
Leeds—South	39	91	9	35	4
Leeds—South East	40	88	12	35	5
Leeds—West	38	90	10	34	4
Waltham Forest	49	85	15	42	7
ALMO Round 3
Camden	30	23	77	7	23
High Peak	60	98	2	59	1
Islington	27	85	15	23	4
Sheffield: Brightside and Shiregreen	42	78	22	33	9
Sheffield: Central Area	47	87	13	41	6
South Lakeland	65	88	12	57	8
ALMO Round 4—bids
Hammersmith and Fulham	40	81	19	32	8
Sheffield: Hillsborough, Nether Thorpe	45	87	13	39	6
Sheffield: Westfield, Hackenthorpe	43	89	11	38	5
Sheffield: Parson Cross, Foxhill, Longley	38	94	6	36	2