§ Mr. HancockTo ask the Secretary of State for Transport pursuant to his answer of 10 March 2004,Official Report, column 1488W, on rail compensation, if he will list (a) the compensation arrangements for 516W delays and cancellations, of each train operation company's Passenger Charter and (b) the date when each of the franchises is due for renewal. [162013]
§ Mr. McNultyPassenger's Charters are available from individual train operating companies. The terms and conditions are based on the National Rail Conditions of Carriage. As a minimum, passengers travelling without a season ticket will be entitled to compensation to the value of 20 per cent. of the fare paid for the effective leg where the journey is delayed by more than an hour because of an operator's failure or infrastructure difficulties. Season ticket holders are compensated if performance over the period preceding renewal falls below the published standards.
The following to table provides the expiry dates for each franchise:
Expiry dates for each franchise Anglia Railways Ends April 2004 Arriva Trains Northern Ends Autumn 2004 Arriva Trains Wales c2c Ends May 2011 Central Trains Ends April 2006 Chiltern Ends December 2021 First Great Eastern Ends April 2004 First Great Western Ends February 2006 First North Western Ends Autumn 2004 Gatwick Express Ends May 2011 GNER Ends April 2005 Island Line February 2007 Merseyrail July 2028 Midland Mainline April 2008 Scot Rail Renewal Planned in Autumn 2004 South Eastern Trains1 Planned to end in 2005 Silverlink Ends October 2004 South Central Ends December 2009 South West Trains Ends February 2007 Thames Trains Ends April 2006 Thameslink Ends April 2006 TransPennine Express Ends February 2012 2 Virgin Crosscountry Ends March 2012 Virgin West Coast Ends March 2012 WAGN: West Anglia Ends April 2004 WAGN; Great Northern April 2006 Wessex April 2006 1 Operated for SRA under section 211 of the Transport Act 2000 2 With an option to extend for up to a further five years