HL Deb 05 January 2004 vol 657 cc18-9WA
Lord Patten

asked Her Majesty's Government:

Whether, when a payer sends a return to a tax office which is logged as received but subsequently lost, the Inland Revenue sends notification of this to the sender. [HL455]

The Parliamentary Under-Secretary of State, Department for Culture, Media and Sport (Lord McIntosh of Haringey)

Where, exceptionally, a return is logged as received but subsequently the Inland Revenue is unable to trace it, every effort is made to find the return before any approach is made to the customer. If all searches fail the customer is asked to supply a copy of the original or, if that is not possible, to complete a duplicate return.

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