§ Mr. BradyTo ask the Secretary of State for the Home Department what estimates he has made of the(a) annual and (b) daily cost of installing, operating and maintaining the TITAN database currently being used by the National Criminal Intelligence Service. [166597]
§ Caroline FlintTitan, the supplier of the Elementary system, is contracted to provide hardware, software and associated technical support at a cost of £1.75 million in 2004–05 (equivalent to a daily cost of £4,800).
Based on user numbers, the operating costs for the system are expected to amount to £935,000 in 2004–05 (equivalent to a daily cost of £2,560).
§ Mr. BradyTo ask the Secretary of State for the Home Department what assessment he has made of the operational effectiveness of the TITAN database being used by the National Criminal Intelligence Service.[166598]
1112W
§ Caroline FlintIn January 2004, the Elementary system (which is being supplied by the Titan company) successfully passed the Office of Government Commence Gateway 4 (Readiness for Service) Review and is currently being implemented in the National Criminal Intelligence Service (NCIS). NCIS is currently running the old system, Alert, in parallel with Elementary as part of the final phase of implementation of the new system, to deal with issues that naturally arise when a system is taken into full operational use. This includes carrying out regular appraisals and performance reviews to ensure that the system delivers the expected benefits and the service performance that NCIS requires for operational effectiveness. As part of the overall assessment and evaluation strategy, a Gateway 5 Review (Benefits Evaluation) and a Post Implementation Review are also planned.