§ Malcolm BruceTo ask the Secretary of State for Trade and Industry how many claims for compensation were made and how much Royal Mail Group paid in compensation in each year since 1997 in respect of(a) first class, (b) second class, (c) special delivery next day, (d) special delivery 9.00 am, (e) recorded signed for and (f) standard parcels mail which was (i) delayed and (ii) severely delayed; and how many claims were made, and how much was paid in compensation, in each year since 1997 for (A) damage to valuable mail, (B) consequential loss and (C) delay to bulk mailings. [168671]
§ Mr. TimmsCompensation claims are an operational matter for Royal Mail Group and I have therefore asked the Chief Executive to reply direct to the hon. Member.