§ Baroness Greengrossasked Her Majesty's Government:
As a result of the Health Ombudsman's February 2003 report on National Health Service continuing care:
- (a) how many complaints have been reviewed by each strategic health authority in total;
- (b) how many complaints have been found to be eligible for continuing health care funding (i) in a nursing home; or (ii) elsewhere;
- (c) how many complaints have been rejected; and
- (d) how many complainants have requested a further review by a panel hearing; or have submitted their complaint to the ombudsman; and [HL2212]
As a result of the Health Ombudsman's February 2003 report on National Health Service continuing care:
- (a) how many complaints remain outstanding; and
- (b) by what date all outstanding reviews should be completed. [HL2213]
§ Lord WarnerThe Department of Health does not collect information on the setting in which people receive continuing care or the number of individuals who have requested a further review by a panel hearing. The position on the total number of investigations, the number of people recompensed, rejected for recompense or remaining outstanding will be reviewed after the end of March 2004.