HC Deb 23 October 2003 vol 411 c670W
Mr. Bellingham

To ask the Secretary of State for Trade and Industry if she will make a statement on the response by Oftel to problems raised by customers with the new 118 directory assistance providers. [132851]

Mr. Timms

The Government welcome in principle the opening up of the Directory Inquiries Market to competition. However, the implementation of Directory Inquiries liberalisation is a matter for the Office of Telecommunications (Oftel) and the enforcement of the regulatory regime is for the regulator, the Independent Committee for the Supervision of Standards of Telephone Information Services (ICSTIS).

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