§ Lord Gregsonasked Her Majesty's Government:
What key targets have been set for the Warship Support Agency for financial year 2003–04.[HL4832]
§ The Parliamentary Under-Secretary of State, Ministry of Defence (Lord Bach)Key targets have been set for the chief executive of the Warship Support Agency for financial year 2003–04. The targets build on progress already made and are as follows:
Key Target 1: Quantity
To meet the 100 per cent available vessel days target.
Key Target 2: Timeliness
To meet the <6.5 per cent upkeep period timeliness target.
Key Target 3: Timeliness
To achieve the 95 per cent target for timely completion of the high priority upgrade programme.
Key Target 4: Quality
To achieve the operational support services target of 119WA providing the appropriate standard of single living accommodation to 35 per cent of naval personnel.
Key Target 5: Quality
To achieve the operational support services target of meeting the customers' needs ISO quality control comment form targets, as follows:
- Group 1–0 failures
- Group 2–0 failures
- Group 3— < 5 per cent failure
Key Target 6: Quantity
To generate the capacity to support the naval force generation plan target with green assessments against all elements.
Key Target 7: Cost/Efficiency
To make the necessary agency contribution to the Defence Logistics Organisation strategic goal of reducing output costs by 20 per cent by 2005 while ensuring that we continue to deliver and indeed where appropriate improve the quality of our outputs.