HC Deb 19 November 2003 vol 413 c1097W
Mr. Edward Davey

To ask the Chancellor of the Exchequer what measures of performance and customer satisfaction were included in the framework agreement between Her Majesty's Treasury and CMG for the implementation and provision of payroll services; what assessment he has made of the outcomes against target in relation to this agreement to date; and if he will make a statement. [139562]

Ruth Kelly

The Principal Framework for the provision of payroll services was set up to enable HM Treasury or any other Department or Agency to enter into an individual service contract with the Supplier for payroll provision. The Framework Agreement lays down approved warranties, undertakings and representations for the Supplier.

The Framework Agreement also provides for the termination of the Agreement.

The Framework Agreement did not confer upon the Supplier any right to service the payroll requirements of HM Treasury or any Department or Agency other than as provided in any service contracts.