HC Deb 16 May 2003 vol 405 c464W
Lynne Jones

To ask the Secretary of State for Trade and Industry with reference to Deposited paper ref. Dep. 03/908 of 6 March, how the reference to the need to use a machine to withdraw money from a Post Office card account relates to the statement that customers will be paid over the Post Office counter. [112848]

Mr. Timms

The customer hands the Post Office card to the counter clerk who swipes it through the Horizon terminal. The customer is then asked to enter their PIN number into the key pad sited on the counter and is then given cash and a receipt by the counter clerk over the Post Office counter.