§ Mr. HealdTo ask the Secretary of State for Work and Pensions pursuant to his Answer of 11 July 2003,Official Report, column 1036W, on fee-charging ATMs, what information is given by his Department to customers who change to direct payment about fee-charging ATMs; and if he will make a statement. [126906]
§ Mr. PondThe letters and leaflets being issued to customers set out clearly their account options. It is for the customer to decide which account best meets their needs and circumstances. Customers who want to have their benefit or pension paid into a bank or building society account should discuss with their account provider the features of their chosen account.
Customers have a number of options as to how they access their money free of charge. Including, at the Post Office, over the counter at many banks and building societies, many ATMs and via the cashback facilities offered by retailers.