§ Mr. EdwardsTo ask the Chancellor of the Exchequer if he will review(a) the procedures for transferring entitlement to child benefit to a surviving patient on the death of the parent with care and (b) the case of Mr. Roger Grey, a constituent. [121447]
§ Dawn PrimaroloWhere a child benefit claimant dies and their partner wants to claim child benefit instead, he or she needs to make a new claim. They have up to three months to do this and not suffer a break in their right to payment. The Inland Revenue aims to do all it can, in such cases, to ensure claims are processed as quickly as possible and to maintain continuity of payment.
I cannot comment on the specific case you mention but I can assure you that the Inland Revenue is continuing to look at how to improve the service provided to customers in this situation.