HC Deb 19 September 2002 vol 390 cc25-6W
Mr. Flook

To ask the Secretary of State for the Home Department what the average waiting time is for a telephone call to a local police station which is answered by the central answering service for Avon and Somerset Police. [73262]

Mr. Denham

Management of call-handling in Avon and Somerset is the responsibility of the Chief Constable.

The Chief Constable has informed me that callers to the Avon and Somerset Communications Centre at Portishead, in June 2002, would have waited, on average, 30 seconds.