HC Deb 31 October 2002 vol 391 c983W
Jim Knight

To ask the Secretary of State for Trade and Industry (1) what measures are being taken to ensure that gas suppliers are complying with Ofgem and Energywatch's Erroneous Transfer Customer Charter; and what enforcement powers are given to Ofgem to impose the Charter's provisions on fraudulent and negligent firms; [75941]

(2) what measures are being taken to ensure that gas suppliers are complying with Ofgem and Energywatch's Erroneous Transfer Customer Charter; and what enforcement powers are given to Ofgem to impose the Charter's provisions on fraudulent and negligent firms who do not correct an erroneous transfer within the designated time period as stipulated by the Charter. [75942]

Mr. Wilson

This is a matter for the Office of Gas and Electricity Markets (Ofgem). I understand that the Chief Executive of Ofgem will write to the hon. Member on the issues he has raised.