HC Deb 15 October 2002 vol 390 cc715-6W
Mr. Hammond

To ask the Secretary of State for Transport if he will take action to ensure that the benefit of compensation paid to Virgin Trains in respect of delays caused by failure of Railtrack infrastructure are passed to the passengers who have endured those delays. [73818]

which train operating companies provide accommodation for cycles on their peak and off-peak services. Information on the average number of cycles carried in 2001 is not available.

Mr. Jamieson

Compensation to passengers for delays and cancellations to train services is covered by the Passenger's Charter which every franchised train operating company is required to publish and which applies to all train operators services on all routes. Any passengers who have been delayed and have made claims will have had their claims for compensation dealt with by Virgin Trains.