HC Deb 15 October 2002 vol 390 cc633-4W
Bob Spink

To ask the Secretary of State for Work and Pensions what restrictions there will be on Post Office customers collecting(a) child benefit, (b) pensions and (c) other benefits at post offices; and which bank accounts will not be accessible via the Post Office. [74361]

Malcolm Wicks

We have given a commitment that all customers who wish to collect their benefit or pension in cash at post offices will continue to be able to do so.

The Post Office already has arrangements with some High Street banks—Girobank/Alliance and Leicester, Lloyds TSB, Barclays, Cahoot, Smile and Co-op Bank, and First Direct (Scotland only)—to provide their banking facilities free of charge to customers. The Post Office also provides a cheque cashing facility for customers of other banks, but a charge is made for this service.

From April 2003, these arrangements will be complemented with the main banks and the Nationwide Building Society making their basic bank accounts widely available through post offices. The Post Office is also developing a Post Office card account. This will only be available through post offices and will allow benefit and pension customers to access their cash without charge at the post office.

Bob Spink

To ask the Secretary of State for Work and Pensions (1) whether he plans to allow applicants to open a Post Office account(a) in person at post office counters and (b) in writing; [74359]

(2) when Post Office accounts will be available. [74360]

Mr. McCartney

Customers who wish to open Post Office card accounts will need to discuss their account options with the relevant paying Department. They will then be given a letter to take to their Post Office branch where they will be issued with an application form. The Post Office plan to have available the card account service from April 2003.