HC Deb 15 October 2002 vol 390 cc822-3W
Mr. Gareth Thomas

To ask the Secretary of State for Health what further action he is taking to improve the quality of, and reduce waiting times in, accident and emergency services at Northwich Park Hospital. [74501]

Mr. Hutton

Improving patients' experience of emergency care is essential. In light of this, reforming emergency care was launched in October 2001 supported by £118 million investment. It sets a long-term programme of reform supported by extra investment and new capacity to address one of the public's key concerns about the National Health Service—waiting in Accident & Emergency.

Concerted action is being taken to further improve the quality of and waiting times in Northwick Park A&E. The A&E department is now receiving targeted support through the Modernisation Agency's intensive support team (IST).

Action already taken to improve the way emergency admissions are managed, including an increase in capacity of 21 beds has already drastically reduced very long waits for beds over the last six months. In addition NUCare, which is an innovative joint scheme run by the trust and local primary care trust, is speeding up care for patients with less serious illness or injuries by bringing GPs and community services into A&E.

Over seven out of ten patients now spend less than four hours in total in the A&E. There is still a long way to go and no room for complacency but the combination of local action by the trust and its health community with the support of the 1ST is laying the ground work for real improvements to the patient experience.