§ Mr. Alan ReidTo ask the Secretary of State for Trade and Industry, what the maximum time is that Consignia can take to deliver a parcel to an address within the United Kingdom without being in breach of its targets. [79528]
§ Mr. TimmsTargets for scheduled services and standards are set in the licence issued by the Postal Services Commission and agreed between Royal Mail Group plc and the Consumer Council for Postal Services.
387W I understand from Royal Mail that the current target for delivery of standard parcels under the terms of their licence is 90 per cent. within 3 working days after posting, including Saturday. 99.9 per cent. of parcels are targeted to be delivered within 7 working days and 100 per cent. within 15 days of posting.
I also understand from the company that parcels of unlimited weight may be sent first class and parcels of up to 750g in weight, second class. The targets for these are 92.5 per cent. within 1 day of posting for first class, 98.5 per cent. for second class and 99.9 per cent. within 3 days and 100 per cent. within 15 days for both first and second class postage.