§ Norman LambTo ask the Secretary of State for Trade and Industry, (1) if she will make a statement about complaints from members of the public relating to information provided by electricity supply companies about reconnections of supply following the storm on 27th October; [78847]
(2) what her Department will do to analyse the response of the electricity industry to supply problems experienced as a result of the storms of 27th October; what plans she has to meet representatives of the electricity industry and discuss what lessons can be learnt as a result of supply problems following the storms of 27th October; and if she will make a statement on the performance of electricity companies in handling power supply problems in Norfolk following the storms of 27th October. [78846]
§ Mr. Wilson[holding answers 4 November 2002]: Following the storms I asked for a review of how the electricity distribution companies performed and for recommendations to help them ensure that future supplies to consumers are not affected to the same extent. This review will cover the supply problems experienced, including in the Norfolk area, and the quality of information provided to the public by the companies. I hope to publish it during December. Our follow-up plan will certainly include discussions with the industry about what lessons can be learnt.